How to block stolen/lost mobile phones in Pakistan

Pakistan Telecommunication Authority (PTA) notified that if your mobile handset has been lost/stolen/snatched, lodge a complaint with PTA to get it blocked via Lost and Stolen Device System (LSDS) through the method provided on PTA Complaint Management System (CMS). 

“If your phone/mobile handset has been recovered and you wish to unblock it, visit PTA’s CMS and provide the required information along with previous complaint reference number/tracking ID given to you earlier at the time of lodging blocking complaint with PTA for processing unblocking request.

“PTA advised that its mandate is only limited to blocking of phone. In order to trace/track stolen phone, local police may be approached. False reporting is a criminal offence and will be dealt as per law.

“For guidance and more information, users may contact PTA Consumer Support Center (CSC) toll free number from 09:00 am to 09:00 pm 7 days a week.”

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